Difference between revisions of "2-factor Authentication"

From PrgmrWiki
(Setup: Adds screenshot of contact type)
Line 10: Line 10:
 
<p>International customers can only use a secondary email address for resets. US customers can also select phone or us mail.
 
<p>International customers can only use a secondary email address for resets. US customers can also select phone or us mail.
 
A separate contact type is available for specifying an email to use specifically for confirming two-factor auth resets.</p>
 
A separate contact type is available for specifying an email to use specifically for confirming two-factor auth resets.</p>
 
+
[[File:2factor-email.png|border]]
 
* Go to "Manage Account" by clicking your username in the top right corner.
 
* Go to "Manage Account" by clicking your username in the top right corner.
 
[[File:2factor-step1.jpg|border]]
 
[[File:2factor-step1.jpg|border]]
Line 19: Line 19:
 
* Check "Enable Two-Factor Authentication" then follow the revealed instructions.
 
* Check "Enable Two-Factor Authentication" then follow the revealed instructions.
 
[[File:2factor-step3.jpg|border]]
 
[[File:2factor-step3.jpg|border]]
 
 
 
  
 
== Resetting your 2FA ==
 
== Resetting your 2FA ==
  
 
E-mail support to begin the process. We'll use the confirmation method we have on file for you to confirm the reset.
 
E-mail support to begin the process. We'll use the confirmation method we have on file for you to confirm the reset.

Revision as of 23:47, 11 August 2015

Setup

Here's how to set up 2-factor authentication for your billing account using a mobile device as your TOTP token. YubiKeys should also be compatible.

  • Log in to your account.
  • Start by choosing a 2 factor auth reset method under "Additional Settings."

2factor-reset.png

If you set a passphrase, you will need to give this to us when we contact you.

International customers can only use a secondary email address for resets. US customers can also select phone or us mail. A separate contact type is available for specifying an email to use specifically for confirming two-factor auth resets.

2factor-email.png

  • Go to "Manage Account" by clicking your username in the top right corner.

2factor-step1.jpg

  • Go to the "Authentication" tab.

2factor-step2.jpg

  • Check "Enable Two-Factor Authentication" then follow the revealed instructions.

2factor-step3.jpg

Resetting your 2FA

E-mail support to begin the process. We'll use the confirmation method we have on file for you to confirm the reset.